Terms of Service

These terms apply when you use Clynder's website and services. By using Clynder, you agree to them. You must be at least 18 to use Clynder.

What Clynder is

Clynder is an introduction service. We connect homeowners in the Everett area (Everett, Lake Stevens, Marysville, Mukilteo, Mill Creek and Snohomish, WA) with local contractors. We are not a party to any agreement between a homeowner and a contractor.

What Clynder does not do

• We do not verify contractors' insurance, and we do not guarantee any contractor's work.
• We do not handle or process payments between homeowners and contractors.
• We do not manage, supervise, or guarantee any project or its outcome.
• We do not promise homeowners any result or quality of work, and we do not promise contractors any number of jobs or amount of income.

Homeowners

Using Clynder is free for homeowners. You are responsible for choosing a contractor and for all agreements, pricing, and payments you make with them directly. We encourage you to confirm the contractor's registration or license yourself at the Washington Department of Labor & Industries website.

Contractors

Registration and licenses

• You must hold an active Washington contractor registration (RCW 18.27) where the law requires one, plus any trade license or certificate your work requires (for example, electrical under RCW 19.28 or plumbing under RCW 18.106).
• We check your registration or license when you join. You must keep it active and tell us right away if it lapses, is suspended, or is revoked.

Plans and fees

• Founding Member: $79/month, available to the first 30 contractors. This price stays the same for as long as you remain subscribed without a break. If you cancel and rejoin later, current prices apply.
• Standard: $129/month.
• Priority: $199/month, limited to one contractor per trade. Priority members get the first chance to accept new requests in their trade and have 2 hours to respond before the request goes to other contractors. Priority members are not required to accept any job. If a Priority member does not respond to 3 requests in one billing month, we may move them to the Standard plan.
• We may limit the number of contractors in each trade and keep a waitlist.
• All prices are monthly and do not include Washington sales tax, which is added where required.

When billing starts

• Your plan is free until your first job through Clynder is completed. A job counts when a homeowner we introduced you to hires you and the work is completed. Jobs that are cancelled or never completed do not count. You agree to tell us when a job is completed, and we may confirm with the homeowner.
• Your first charge is made on the day we confirm that first completed job, and then on the same day each month.
• If we send you no job requests during a billing month, your next monthly charge is skipped.
• Fees already paid are not refundable, except as stated above.

Price changes

We may change Standard and Priority prices with at least 30 days' notice by email. Founding Member pricing does not change while you remain subscribed.

Cancellation and removal

• You may cancel anytime by emailing us. Cancellation takes effect at the end of your current billing month.
• We may suspend or remove you if your registration or license lapses, if we receive repeated or serious complaints, if you fail to respond to requests, or if you break these terms.

Our promises to contractors

We never resell your leads and never take a cut of your jobs.

Your responsibilities

You are solely responsible for the work you perform, your pricing, your agreements with homeowners, and following all laws that apply to your work. You agree to cover Clynder for any claims, losses, or costs that come from your work or your dealings with homeowners.

Communications

By submitting a form and checking the consent box, you agree that Clynder may contact you by call, text, or email about your request. Service reminders are sent only if you separately check the reminders box. Message and data rates may apply. You can opt out anytime by replying STOP to texts or emailing us.

Privacy

We do not sell your personal information. Homeowner information is shared only with the contractors we match to that request. See our Privacy Policy for details.

Disclaimer and limitation of liability

Clynder is provided "as is," without warranties of any kind. To the fullest extent allowed by law, Clynder is not liable for any dealings, agreements, work, injuries, property damage, or disputes between homeowners and contractors. If Clynder is found liable for anything, our total liability is limited to the amount you paid Clynder in the 3 months before the claim, or $100 if you paid nothing.

Changes to these terms

We may update these terms. We will change the "Last updated" date and, for significant changes, notify contractors by email. Continuing to use Clynder after changes means you accept them.

Governing law

These terms are governed by the laws of the State of Washington. Any dispute will be handled in the courts of Snohomish County, Washington.

Contact

Clynder · Jason Walker · Everett, WA · surveyclynder@gmail.com